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Enterprise Portfolio Management (EPM)

Enterprise Portfolio Management (EPM) is concerned with the connected enterprise. It is a management discipline that enables enterprises to understand themselves and develop a unified enterprise decision analysis and support system which ensures better decision making.

An EPM-based approach helps decision-makers gain a better understanding of how decisions affect all the moving parts that make up the connected enterprise. A portfolio-centric approach provides better visibility across the organization and serves to ensure that decision making is done in a controlled manner within the context of the business and its associated strategies.


EPM is driven by six key Portfolios.

  • Goals and Strategy Portfolio
  • Investment Portfolio
  • Business Architecture
  • Information Architecture
  • Application Architecture
  • Technology Architecture

How SMADA Technologies fits into EPM

SMADA Technologies enables enterprises to unlock the business value out of their connected enterprise, with key focus on aligning Business and IT to support the strategic direction of an enterprise.

SMADA Technologies’ Enterprise Portfolio Management offering is realised through industry leading solutions

Recognized Market Leader

Many businesses across industries face critical challenges, the most common being increased competition, rapidly changing business conditions, perpetual price pressure and increasing regulation.

Economic factors force businesses to seek new methods to remain sustainable and competitive. SMADA Technologies has identified this need and formulated a solution.

In order for enterprises to maintain or improve their position they need to realise their goals and vision. Achieving this requires informed decisions about every facet of their business, from high-level strategy to managing investments in applications, IT Infrastructure and data. Understanding of the enterprises portfolios and relationships with multiple processes (IT and Non-IT) is essential.

Often organisations find it challenging to gain this understanding, mainly due to information from businesses portfolios being structured within silos as they have implemented different management systems to serve a variety of IT functions. Enterprise Portfolio Management frees this information from an organisation's current management systems and allows decision makers to analyse it in a dynamic way. This discipline helps businesses save money, reduce risk and increase business agility.

Gartner defines Portfolio Management as a shift from the practice of using a single integrated application for the support of business requirements to using a collection of applications, technologies and services to create a system that addresses the unique requirements of an organization and leverages best-of-breed opportunities.

Our selection of portfolios examined and analysed have a substantial track record of success. Organising data into these enterprise portfolios does not guarantee an organisation can reduce its costs, speed its entry into new markets or assure its regulatory compliance or business continuity. Rather, the proper analysis of these portfolios helps achieve all these goals by enabling more well-informed decisions that drive business value.

SMADA Technologies enables enterprises to unlock the business value from within, focusing on aligning Business and IT to support the strategic direction of the enterprise. Our Enterprise Portfolio Management offering is realised through industry leading solutions.

Enterprise Information Management

Enterprise Information Management(EIM) is an integrated discipline for structuring, describing and governing information assets across organizational and technological boundaries to improve efficiency, promote transparency and enable business insight - Gartner

From cost factors to security, compliance and risk, organizations are constantly evolving to better understand their business, the value, and risks of organizational information as well as the criticality of capitalizing on information as an asset. Unfortunately, the lack of cohesive information strategies and business maturity limits organizations in strategic and operational decision making that directly supports the profitability of the organization, the improvement of processes, innovation, agility, and response to competitive market pressure.

SMADA Technologies offers turn key integrated Enterprise Information Management Solutions to our clients. We align expert professional consulting, best practices, principles, standards and methodologies to satisfy the need for a 360, unified, end to end view of the client's enterprise.

SMADA Technologies Service Offering

  • Professional expert Consulting and Advisory Services
  • Project Management
  • Support Services
  • Skilled Resourcing
  • Training

The Benefits

  • Aligning Business and IT needs and turning information into insight
  • Getting the right data at the right time with the right people in the right place
  • Deeper understanding of what information is, how it is viewed and how to use it
  • Keeping up with industry trends and competition
  • Understanding cross over themes, for example in terms of what information has the same meaning to different stakeholders
  • Progressive knowledge Management
  • Smarter, faster and better day to day strategic decision making.
  • Analysis and reporting enabling opportunities for developments, and monitoring
  • A more customer centric analysis to assist with identifying opportunities, analysis of new customer expectations and identifying of markets
  • Cost reduction, improved budgeting and identification of key potential savings
  • Smarter decision making with complete, timely, and accurate information
  • Rationalized business operations across disparate systems with consistent and dependable information
  • Improved effficiency with access to any content important to our client’s business

Enterprise Content and Records Management (ECRM)

The management of Enterprise Content and Records includes planning, implementation, and control activities to store, protect, and access data found within electronic files and physical records such as text, graphics, images, audio, and video.

ECRM is mainly concerned with the capturing, safe storage, controlled access, and day-to-day usage of data and information (content) stored outside relational databases. Within ECRM, emphasis is placed on content integrity and controlled access to content, and is therefore roughly equivalent to data operations management as pertinent to relational databases.

In ECRM the focus has shifted beyond the purely operational focus and its strategic and tactical focus now overlaps with other data management functions in addressing the need for enterprise-wide data governance architecture, information security, managed meta-data, and data quality for unstructured data.

ECRM embraces two main sub-functions:

  • Document management, which includes storage, inventory, and control of electronic and/or paper-based documents. Document management includes records management. Document management encompasses the processes, techniques, and technologies for controlling and organising documents and records, whether stored electronically or physically on paper.
  • Content management refers to the processes, techniques, and technologies for organizing, categorising, and structuring access to information content, resulting in effective retrieval and reuse. Content management is particularly important in developing websites and portals, but the techniques of indexing based on keywords, and organizing based on taxonomies, can be applied across technology platforms. Content management is commonly referred to as Enterprise Content Management (ECM), implying the scope of content management is across the entire enterprise.

In general, document management is more concerned with the actual files and less awareness is applied towards the actual file content. The information content within a file may guide how to manage that file, but document management treats the file as a single entity or object. Content management looks inside each file and tries to identify and use the concepts included in a files information content.

Smada Technologies can assist organisations with corporate initiatives to identify, capture and disseminate unstructured information throughout the organisation, in an effort to organise this content in a meaningful way by creating taxonomies and metadata definitions. We will also assist to deliver content through various channels and search mechanisms in an effort to organize the content in a "meaningful" way.

Smada Technologies provides ECRM consulting and implementation services that covers the management of information within the entire scope of an enterprise whether that information is in the form of a paper document, an electronic file, fax, e-mail or even audio and video. By assisting enterprises to implement an ECRM strategy to control critical business information, Smada Technologies aims to achieve time and revenue savings, streamline information access, and close the loop between business strategy and ECRM.

At Smada Technologies we do not merely strive to provide the client with the most effective solution, but we also optimise performance, increase efficiency and maximize ROI. We aim to make the management of corporate information seamless through simplified storage, security, version control, automated routing, and retention. Benefits achieved by implementing efficient ECRM in an organization include improved efficiency through better control, and reduced costs.

Our delivery options include project-based, as well as on-site/on-demand services and support. Our team's combined extensive industry expertise provides you with comprehensive ECRM knowledge from the Banking and Financial Services, Public Sector, and Telecoms sectors.

Our content management experts will assist you to assess the ECRM maturity of your business and use a transactional content management model to help you successfully define and manage a change driven enterprise information strategy. Our services include solution architecture, system analysis, design, configuration, customisation and/or bespoke development, as well as integration and support.

We provide the following typical ECRM Services Offering Design Services with a focus on the provision of:

  • Analysis of user requirements, architectural design, and technical specifications;
  • Development of document migration strategies (types of documents within an enterprise and how to migrate these documents into a managed content repository);
  • Development of records management strategies;
  • Definition and development of enterprise specific file plans.

System implementation and support including:

  • Document management solutions;
  • Records management solutions including physical (e.g. paper) records management solutions;
  • Case base solutions;
  • Scanning solutions;
  • Integration solutions.

Software as a service (SaaS):

At Smada Technologies we understand the challenges to provision capital outlay and we therefore provide ECRM Software as a Service to clients that do not have the capital outlay to effect an enterprise-wide ECRM implementation.

By paying a monthly or annual fee for content management services enterprises can manage their documents and records and use task automation via workflows without the need to invest and/or pay annual maintenance fees.



We offer a team of professionals who monitor the network and provide solutions in critical environments. In addition, a team dedicated to the response to incidents, malware analysis and specialists in digital forensics, dedicated to contain and control incidents that may happen.

About Smada Group

Smada Group is a multifaceted group of companies that combine to give our clients a broad based list of services. Smada incorporates companies from these industries; technology, security, construction, property, energy

Contact Us
  • Woodmead Office Park, Block 21E Polo Crescent, Business Park Woodmead

  • 011 287 5000

  • info@smada.co.za

© 2017 Smada. All Rights Reserved. A member of the Smada Group